sizes?

Custom sizes and apparel for L.Janel's Closet can be requested via email.

Fit?

True to size.

Want to customize your order?

Send  a detailed email over to AllCustomOrders@LJanelsCloset.com with full Name, and contact number. 

*If you send payment over via PayPal or Cash app be sure to include Purchase Order Name in notes.

Payment Options?
Visa, Mastercard, American Express, and Discover. Receipts are sent for all payments. 

By sending over payment you are acknowledging you have read OUR FAQ AND RETURN POLICY

*One promo code/coupon valid at a time

Shipping & Turn around?

Custom orders must be submitted before 4pm Monday - THURSDAY Eastern Standard Time for processing.

Regular orders take 2-3 business days for completion after your invoice is paid and is shipped after completion. 


Shipping takes 5-7 business days USPS , tracking info will be provided once order has shipped. Shipping rate for all orders in the United states is $10.00. International shipping is available fees are applied.

*Additional fees will apply to all rushed orders

Due to increased volume and the impact of COVID-19, we are experiencing delays WITH SHIPPING (USPS) And your order may take longer than usual to arrive. THANK YOU FOR BEING PATIENT DURING THIS PANDEMIC. WE APPRECIATE ALL OF OUR ESSENTIAL WORKERS AND WILL WORK WITH THEM TO BEST SERVE YOU.

L. Janel's Closet will be not responsible for missed deadlines due to weather conditions, power interruptions, back orders or errors from distributors, shipping errors, or anything else out of our control. If we foresee any problems, we will inform you of the problem and will work with you to reach a solution.

customer service

Monday-friday 9am to 5pm

267.586.4635 (L.janel's closet)

 

email: 

CustomerService@Ljanelscloset.com

Refunds
No refunds, returns or cancellations.  All items are custom made to order and run true to size. Please review your invoice or shopping cart before submitting payment.  L.Janel's Closet is committed to creating quality products and your satisfaction is 100% guaranteed. 

exchanges

Your items are made to order, there are no exchanges. 

free shipping on all orders over $100 REDUCED SHIPPING $5.00 DURING QUARANTINE 2020

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Philadelphia, Pa

Phone orders 267-586-4635